Here at Fleet Search, we are at the heart of what we do. Each colleague is a key part of who we are.
We value everyone who works with us and do all we can to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives all that we do. We strive for our people to feel valued and to have fun at work. We’re looking for people to join the team that want to work for a unique company with lovely, kind and generous people. We have a network of associates that are passionate about the products and people. They contact our Customer Care centre in Cambridgeshire with their product orders and questions. Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of us as a whole.
What we offer you:
Hours and Days:
o Week 1: Monday to Friday. 07:00 – 15:15
o Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 – 15:45
o Week 3: Monday to Friday. 11:00 – 19:15
o Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 – 16:15
o Week 5: Monday to Friday. 11:45 – 20:00
This role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at our Cambridgeshire office. Days and requirements may change in line with business needs.
Our customers are from all walks of life as are our colleagues and this is what makes us a different kind of company. We all have a part to play in diversity and inclusion and we welcome everyone to be brave, be kind and be open minded because we believe you – can make a difference. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role.
Job Type: Full-time or 12 Month Contract
Ability to commute/relocate:
Work Location: In person
Reference ID: CS2023GER
This exciting opportunity will suit someone who is qualified and has now gained some experience working either within a bank or with banking clients looking for their next step and wanting to build more influence within the bank. You should:
This role represents an excellent opportunity to develop your career within an encouraging, supportive team which will allow for growth and regular interaction with senior management (something that is only normally entertained at much more senior levels within larger banks).
On top is an exceptional salary for this grade with bonus and extensive benefits as well as a work from home policy 2 days per week.
Please note – unfortunately, we will only be able to accept applications from UK nationals/residents or those with a valid UK work permit.