Here at Fleet Search, we are at the heart of what we do. Each colleague is a key part of who we are.
We value everyone who works with us and do all we can to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives all that we do. We strive for our people to feel valued and to have fun at work. We’re looking for people to join the team that want to work for a unique company with lovely, kind and generous people. We have a network of associates that are passionate about the products and people. They contact our Customer Care centre in Cambridgeshire with their product orders and questions. Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of us as a whole.
What we offer you:
Hours and Days:
o Week 1: Monday to Friday. 07:00 – 15:15
o Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 – 15:45
o Week 3: Monday to Friday. 11:00 – 19:15
o Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 – 16:15
o Week 5: Monday to Friday. 11:45 – 20:00
This role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at our Cambridgeshire office. Days and requirements may change in line with business needs.
Our customers are from all walks of life as are our colleagues and this is what makes us a different kind of company. We all have a part to play in diversity and inclusion and we welcome everyone to be brave, be kind and be open minded because we believe you – can make a difference. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role.
Job Type: Full-time or 12 Month Contract
Ability to commute/relocate:
Work Location: In person
Reference ID: CS2023GER